our commitment to cleanliness & safety
LAST UPDATED June 26th, 2020
Sunset Properties is super excited to welcome our guests this year! We've been working hard to implement policies and procedures to give you peace of mind. So, relax and enjoy the warmth of the sun, the sound of the surf, and our fresh salt air.
NEW - WINDOW SERVICE
For your safety and comfort, we've implemented new check-in procedures. We have a NEW walk up window service enabling you to pick up your keys without entering our lobby. All keys are cleaned using EPA-approved sanitizers prior to your use. At the end of your stay, keys may be dropped off in our convenient key drop located in the front parking area as well as the key drop on the front porch. Our lobby will remain closed, but we are happy to help. You can reach us during our normal office hours by phone, email, or in person at the window.
TEXT MESSAGE SERVICE
You will receive a text message when the home is ready. If you arrive early, please refrain from waiting at the office so that guests who need to pick up their keys may do so safely and comfortably.
UPDATED CLEANING PROCEDURES
While we can't guarantee that our homes are sterile, or germ and virus free, please know that we always take the proper precautions and exercise cleaning protocols between each rental period. We are sanitizing and disinfecting every property following guidelines laid out by the World Health Organization and CDC using EPA-approved chemicals and sanitizers. Due to COVID-19 concerns, we are now utilizing a CDC-recommended disinfecting of high-touch locations such as light switches, doorknobs, remote controls, etc. Our housekeepers have been educated on these practices with detailed instruction on sanitization and safety. We recommend guests practice the same increased hygiene habits they've been emphasizing in their own homes and plan on disinfecting these same surfaces daily.
Many of our vacation homes come with sheets and towels. Linen Packages are also available to rent for your stay. (Please check your Guest Access if you're unsure if your home has linens). You can rest soundly knowing that our sheet sets and towels are professionally laundered and sanitized following strict protocols. Comforters and blankets will be neatly stacked in the closets upon your arrival, but you are always welcome to bring your own warmth layer.
STILL UNSURE ABOUT TRAVEL?
While we can't guarantee a sterile, or germ and virus free environment, we hope that our commitments to safety have put your mind at ease. If not, please contact our office to discuss your options.
The State of North Carolina requires face coverings inside and outside of public areas. Face coverings are not required on the beach as long as you are able to socially distance.
Click Here to visit the Town of Ocean Isle Beach Home page.
Click Here for restaurant information.